Cookies Policy

In this Cookie Policy, you will find information about the use of cookies on our website craftelier.com. Sometimes, the use of cookies may be related to the processing of personal data, so we recommend that you consult our Privacy Policy, accessible on our Platform, if you want information on how we use the personal data of our customers and users, how to exercise your rights, or the terminology we use to refer to our website.

INFORMATION ABOUT COOKIES

1. What is a Cookie?

   A Cookie is a small text file that a website, app, or another platform stores on your computer, tablet, smartphone, or any other similar device, with information about your browsing or usage, such as a tag that identifies your device. Cookies are necessary, for example, to facilitate navigation and understand how users interact with the platforms so that they can be improved. They are also very useful for providing advertising based on user preferences and for other purposes detailed below. Cookies do not harm your computer or device. When we refer to "Cookies," we also refer to other similar technologies for the installation and/or collection of information on or about your device (such as flash cookies, web beacons or bugs, pixels, HTML5 (local storage), and SDK technologies for app formats. Likewise, the term "Cookies" also applies to the use of fingerprinting techniques, i.e., those combination techniques that help us identify your device. Sometimes, these technologies work together with cookies to collect and store information, either to provide you with certain functionalities or services on our Platform or to display advertising on third-party platforms, taking into account your browsing.

2. What Types of Cookies Exist?

   Please review this section for an overview of the types of cookies that can be used in an online environment. Depending on the owner of the Cookies, they can be classified as:

   1. First-party cookies: These are sent to the user's computer or device from a server or domain managed by the publisher itself, from which the platform or service requested by the user is offered.
   2. Third-party cookies: These are sent to the user's computer or device from a server or domain that is not managed by the publisher but by another entity that processes data obtained through cookies.

   Depending on the purpose of the Cookie, they can be classified as:

   1. Strictly necessary cookies (technical): These allow the user to navigate a website, platform, or application and use the different options or services available, such as controlling traffic, identifying data or sessions, accessing restricted access sections or content, remembering the elements that make up an order, completing the purchase process for an order, managing payment, controlling fraud related to service security, using security elements during navigation, making a registration request, or participating in an event, storing content for the dissemination of videos or sound, enabling dynamic content (e.g., text or image loading animation), or sharing content through social networks. Technical cookies, being strictly necessary, are downloaded by default when they allow displaying the platform or providing the service requested by the user.
   2. Functionality or customization cookies: These cookies allow you to remember information so that the user can access the service or platform with certain characteristics that can differentiate their experience from that of other users, such as language, the number of results to display when the user performs a search, the appearance or content of the service based on the type of browser used by the user or the region from which the user accesses the service, etc. Not accepting these cookies may result in slow page performance or poorly adapted recommendations.
   3. Analysis cookies: These allow quantifying the number of users, the sections visited on the platform, and how they interact with it, in order to carry out the measurement and statistical analysis of the use made by users, with the aim of making improvements based on the analysis of the usage data of users of the platform or service.
   4. Behavioral advertising cookies: These store information about user behavior obtained through continuous monitoring of their browsing habits, allowing the development of a specific profile to display advertising based on it. These cookies allow for the most effective management of advertising spaces that the publisher may have included directly or in collaboration with third parties.
3. What Are Cookies Used for on Our Website?

   Cookies are an essential part of how our Platform works. The main purpose of our Cookies is to make your browsing experience more convenient and efficient. For example, they are used to remember your preferences (language, country, etc.) during navigation and on future visits. We also use our Cookies to continuously improve our services and Platform and to offer personalized advertising based on your browsing habits. The information collected in the Cookies also allows us to improve our Platform through estimates of statistical data and usage patterns (number of visits, most visited sections, time spent, etc.), statistically understanding how users interact with the Platform in order to improve our services and adapt the Platform to your individual interests, accelerate searches, etc. Occasionally, we may use Cookies to obtain information that allows us to display advertising on our Platform, third-party platforms, or through any other means, based on the analysis of your browsing habits (visited products, consulted sections, etc.). In any case, the Cookies we use never store sensitive information such as passwords or credit or debit card data, etc.

4. How Can I Manage the Use of Cookies on This Platform?

   In the Cookie settings panel, accessible at all times on our Platform, you can obtain all the information about the Cookies used by this Platform, along with information about their purpose, duration, and management (by us or by third parties), so you can manage the activation and deactivation of the use of those Cookies that are not strictly necessary for the operation of the Platform. When you disable cookies, we delete the affected cookies from your browser whenever possible, and in any case, when you reject a cookie but it cannot be deleted, we always proceed to block it. Therefore, we will never use the cookies that you reject, and we will do everything possible to delete them (please note that certain deletion mechanisms are beyond our control, as they depend on the third party responsible for the cookie). Alternatively, if you are browsing the internet, you can disable the use of Cookies in your browser, including third-party cookies that you have accepted and subsequently wish to reject. We provide instructions on how to do this in the most popular browsers:

   • Google Chrome
   • Internet Explorer
   • Mozilla Firefox
   • Safari

   This possibility to prevent the use of Cookies can be carried out at any time. Please note that both your Cookie settings panel management and your option to reject Cookies are specific to the browser you are using. Therefore, if you choose to configure Cookies in one way on one device and want your choice to apply similarly to another device, you will need to activate the same option for that other device as well. As an additional step, with regard to third-party Cookies for the purpose of providing advertising based on your interests, please note that certain third parties may be members of one of the following self-regulatory online behavioral advertising programs, with corresponding opt-out options:

   • Google Analytics -https://tools.google.com/dlpage/gaoptout
5. Who Uses the Information Stored in Cookies?

   The information stored in the Cookies on our Platform is used exclusively by us, except for those identified in section 2 as "Third-Party Cookies," which are used and managed by external entities to provide us with services aimed at improving our services and the user experience while browsing our Platform. More information is available in the Cookie settings panel, accessible at all times on our Platform. For more detailed information about the processing of your personal data in our collaboration with third parties and those subject to international data transfers, we recommend that you read our Privacy Policy, accessible on our Platform, and the privacy policies / privacy settings of these third-party partners accessible through their platforms.